What to put in the first email
Three lines are enough. Longer is fine.
- What is slow, missing or risky
- The report that takes a minute, the number nobody trusts, the job someone does by hand on Mondays, the agent you want to ship but cannot yet. "The month-end report takes a day to build" is a complete brief.
- What you have now
- The systems involved, roughly how much data, who uses it, and whether there is a team or just you. Rough is fine.
- When you need it
- A date, a quarter, "before the board meeting" or "no date yet" all work.
If you only know the first one, send that. You do not need to know what the solution is. That is what the scoping call is for.
What happens next
We reply within one working day with questions, not a pitch, and a proposed time for a thirty to forty-five minute scoping call. After the call you get a written scope with one number for all of it. If we are not the right fit, we say so in the reply and, where we can, point you to someone who is.
Questions first, then a scoping call, then one written number for all of it.
Hours and time zones
We work from Bengaluru on India Standard Time, about 9 am to 7 pm, Monday to Friday. If you are on the US East Coast, our day overlaps with your early morning until about 9:30 am, and we keep evening slots from 9:30 to 11:30 pm. On the Pacific coast those slots are 6:30 to 8:30 pm. In India you have the whole day. The figure shows the same hours to scale.
Weekly demos and calls are scheduled in your time zone, not ours. Email at any hour; it is read the next working morning at the latest.
Right now it is in Bengaluru.
Why there is no form
There is no form on this page on purpose. A form would need a script, a third party to receive it and a privacy note to explain both. An email needs none of that, it leaves a copy in your own sent folder, it can carry an attachment, and it arrives in a place where a person will read it and reply. It is also how the rest of the engagement will run.
No cookies, no trackers, no forms. What that means.